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30-Day Return Policy

We want you to be happy with your Furvoria purchase. You may request a return within 30 days of receiving your order.

To be eligible for a return, your item must be in the same condition in which you received it, unused, and in its original packaging where applicable. Proof of purchase may be required.

To request a return, please contact us before sending any product back. If your return is approved, we will provide you with further return instructions and, where applicable, the return address.

Please do not send products back without contacting us first. Returns sent without prior approval may not be accepted.

Damaged, Defective or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, missing, or you receive the wrong product, contact us as soon as possible.

We may ask you to provide photos or videos showing the issue. Once the issue has been reviewed and approved, we may offer a replacement or refund as appropriate. In many cases, you will not be required to return a damaged or incorrect item.

Change-of-Mind Returns

If you wish to return an item because you changed your mind or no longer want the product, please contact us within 30 days of delivery.

Customers are responsible for return shipping costs for change-of-mind returns unless otherwise required by applicable law. Original shipping charges are non-refundable unless the order arrived damaged, defective, or incorrect.

Because our products are fulfilled internationally, approved returns may need to be sent to an international return location. Always contact us before arranging a return.

Exchanges

The fastest way to receive a different item or variant is to contact us. If an exchange is approved, we will provide instructions based on your order.

Cancellations

If you need to cancel or change an order, contact us as soon as possible. We cannot guarantee cancellation once an order has entered processing or has been shipped.

Refunds

Once your refund has been approved, it will be issued to your original payment method. Please allow additional time for your bank or payment provider to process and post the refund.

If you have not received an approved refund after a reasonable processing period, please contact us.

Consumer Rights

Nothing in this policy limits any mandatory consumer rights you may have under the laws that apply to your purchase.

Contact Us

For questions regarding returns, refunds, damaged products, or your order, please contact us at:

support@getfurvoria.com